ONLINE CHAT SERVICE [United States]


 We are looking for a responsible and resourceful virtual assistant to join our team. Working remotely, or onsite you will organize and update files, answer calls and emails, and assist in creating presentations, sales materials, technical documents and installation and usage instructions for our family of products. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.

Duties and Responsibilities

Answer and direct phone calls; organize correspondence and answer emails

Prepare and organize databases and reports

Manage social media accounts and replies

Handle confidential employer and client information

Take notes or transcribe meetings

Schedule meetings and arrange employers calendar; schedule meeting spaces and conference rooms

Present excellent customer-service skills to customers and clients

Manage filing systems, update records, and organize documentation

Prepare and create PowerPoint presentations and materials as needed; research materials and sources for presentations

Virtual Assistant Requirements and Qualifications

High school diploma or equivalent; Associate or Bachelors degree preferred

Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel)

Experience with Google Docs, cloud services, and other technology tools

Knowledgeable in technology to communicate via computer, smartphone, or text

Highly organized and able to multitask and work well with fast-paced directions and instructions

Able to manage time effectively and efficiently

Able to organize and manage large amounts of files, tasks, schedules, and information

Self-directed and able to work without supervision

Excellent verbal and written communication skills

Strong customer service and presentation skills

Able to work nights, weekends, extended hours, and holidays as needed

Two years previous experience handling assistant or administrative responsibilities, or experience in customer service or related field preferred


 

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