We're looking for Customer Centre Representatives for a full time position ( 39 hours per week) with a great customer service attitude for our Oranmore based, Galway office.
We are offering the opportunity to work on a dynamic team of diverse individuals who work together to meet a shared goal, share ideas and solve problems in a creative manner.
If you enjoy working on a team, feel the satisfaction of a job well done and are up for the challenge of a busy call centre environment.
The City Bin Co is a waste collection service provider working in Dublin and Galway for more than 20 years. We strive for amazing customer service and take pride in knowing that we have some of the best people in the country.
What will the job entail?
- Providing a friendly and customer focused service to The City Bin Co. customers
- Liaising with our service delivery teams, sales, marketing, finance and I.T.
- Dealing with inbound calls, emails, and social media queries
- Outbound service calls to customers
What are we offering?
- A full-time post within an exciting, expanding company
- A 39- hour work week that will include occasional weekend and bank holiday work
- A friendly environment with room to grow in the role
- Education and upskilling opportunities
- In house promotions, service bonus rewards and a competitive salary package
What will you bring?
- Over a year of Customer Service experience
- Great communication skills
- A professional manner when dealing with our customers and colleagues
- A positive mentality and the ability to work well with our other departments
- Ability to solve problems and resolve day-to-day issues
- Ability to work under pressure and adapt quickly
- A comfortable knowledge of technology and computer systems
Why The City Bin Co.?
We help all our team members to learn and grow. Our aim is to give any employee a flexible way of learning new skills that will help them to develop both personally and professionally.
We understand how hard our team works and respect the quality and high standards they set for themselves. We don't think waste, we think service and are proud to service the community.
Full time/ progression opportunities/ great environment/ customer service/ retail / Oranmore
