IT SPECIALIST/ADMINISTRATOR
Duties and Responsibilities
- Computer hardware and software troubleshooting
- Troubleshooting LAN and WAN connection issue
- Performing maintenance of PC, Servers and Network system upgrades including service packs, patches, hot fixes and security configurations
- Manage and ensure the effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems
- Install and configure IT equipment such as, but not limited to, operating systems, computer hardware, software, printers and scanners, and structured cabling
- Maintenance and handling inventory, including planning inventory, properly
Requirements:
- Bachelor’s Degree in Computer Science, Computer Engineering or any IT-related courses
- At least 2-3 years of relevant work experience in the same position
- Good communication skills (both oral and written) in English
- Preferably with experience in the following;
Avaya System
Ameyo Call Center Software or knowledgeable in other Customer Care Omnichannel platforms
VOIP/SIP Trunk
- Excellent self-organized and -coordination skills
Job Type: Full-time
Salary: Php30,000.00 - Php45,000.00 per month
Schedule:
- Afternoon shift
Ability to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Required)